Contact Information

Operator Contact Details

The Operator maintains communication channels in accordance with the requirements of the Gambling Commission of Great Britain and relevant UK legislation. Registered correspondence may be directed to the Operator at the following postal address:

• Registered Address: 25 Finsbury Circus, London, EC2M 7AB, United Kingdom

For general and account-related enquiries, please use the following email:

• Email: [email protected]

Telephone assistance is available during standard business hours (09:00–17:00 GMT, Monday to Friday):

• Telephone: +44 20 7946 0857

For urgent matters outside these hours, please use the email address above. All communications will be handled in accordance with the Operator’s regulatory and compliance obligations.

Alternative Communication Channels

If you wish to submit a written complaint, please refer to the “Complaints and Dispute Resolution” section of the Site for the prescribed procedure. Written complaints and legal notices may be sent by registered mail to the address listed above.

Regulatory and Legal Notices

The Operator is licensed and regulated by the Gambling Commission of Great Britain (licence number: 012345). Any communication related specifically to licensing or regulatory compliance must be directed by post to the address stated or via the dedicated compliance email:

• Compliance Email: [email protected]

All legal correspondence, including service of process, must be sent to the Registered Address noted above.

Data Protection Enquiries

For data protection matters, the Data Protection Officer may be contacted by the following means:

• Data Protection Officer Email: [email protected]
• Data Protection Officer Postal Address: 25 Finsbury Circus, London, EC2M 7AB, United Kingdom

All data requests will be managed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Response Times

The Operator strives to acknowledge all standard enquiries within two (2) business days. Complaint and legal submissions will be processed in compliance with regulatory requirements and applicable statutory deadlines.

Date of last revision: 27 June 2024